Privacy Policy

Effective Date: 01/01/2025
Jurisdiction: India

Top Doctor ("we", "us", or "our") operates the website topdoctor.co.in (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform. By using our Platform, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

(a) Information from Visitors

Browser type and version
IP address and approximate location
Pages visited and time spent on pages
Referring website or search terms

(b) Information from Doctors (Data Principals)

Name, contact number, and email address
Profile photo and professional bio
Qualifications and registration number
Clinic details, specialisations, timings, and fees
Certificates and other documents voluntarily submitted

Name and contact details provided via inquiry forms
Nature of medical inquiry or feedback

2. HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

To operate and maintain the Platform
To display doctor and clinic profiles to visitors
To verify doctor credentials and qualifications
To respond to inquiries and provide customer support
To improve our Platform and user experience
To comply with applicable laws and regulations

3. COOKIES AND TRACKING

Our Platform uses cookies and similar technologies to:

Remember your location preferences
Analyze traffic and usage patterns
Improve Platform functionality

You can control cookies through your browser settings. Disabling cookies may limit some Platform features.

4. DATA SHARING AND DISCLOSURE

We may share your information with:

Service Providers: Third parties who assist us in operating the Platform (hosting, analytics)
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to any third party for marketing purposes.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means of protection.

6. DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Doctor profiles remain active until the doctor requests deletion or account removal.

7. YOUR RIGHTS (DPDP ACT 2023 COMPLIANT)

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

Right to Access

Request a summary of personal data we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal requirements.

Right to Withdraw Consent

Withdraw consent at any time; this may result in limited Platform functionality.

8. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. CHILDREN'S PRIVACY

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it promptly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: info@topdoctor.co.in
Website: topdoctor.co.in